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Privacy Policy

At Priority VA Consulting LLC, we believe in serving U.S. Military Veterans with transparency, fairness, and respect. To make every veteran feel confident and protected when working with us, we maintain the following policies:

Refund Policy

  • We stand by the quality of our services. If for any reason you are not satisfied with the consultation or support provided, you can request a full refund within 7 days of your payment being posted.
  • Refund requests must be submitted in writing via email at brwnmik@aol.com or by calling (757) 575-3436.
  • After the 7 day period, payments are considered final. However, we remain committed to your satisfaction and will continue providing guidance and support for the duration of your claim assistance.

 

Privacy Policy

  • Your trust is our top most priority. We aim to make you feel safe knowing that all personal, medical, and military information you provide us is kept strictly confidential and safe under our team’s supervision.
  • We do not sell, rent, or share your personal information with any third parties for marketing or financial benefits.
  • The information that you provide is used solely for the purpose of assisting you with your VA disability claim, appeals, or related services.
  • All records are properly and securely stored and accessed only by authorized team members who are directly involved in your case.

 

Service Commitment

  • We provide one-on-one consultation services designed to simplify and streamline the VA disability claim process.
  • Unlike many competitors, we charge a reasonable one-time fee only. We don’t charge any hidden charges, no monthly withdrawals, and no percentages taken from your back pay or compensation.
  • Our duty is to guide, educate, and support you in properly preparing and filing your claim. As we do not act as legal representatives before the VA, our detailed process makes sure your case is presented as strongly as possible.

 

Limitations of Service

  • Priority VA Consulting LLC is a consulting service, not a law firm. We cannot legally represent you in front of the VA or guarantee specific outcomes.
  • We offer accurate and thorough guidance to avoid mistakes and delays, the final decision on your claim rests solely with the Department of Veterans Affairs (VA).
  • Processing times vary, it completely depends upon the workload of the VA and the complexity of your cases; so, no fixed timeline can be promised by us under any condition.

 

Client Responsibilities

  • To make sure of success, clients must provide truthful, complete, and timely information regarding their service history and medical records.
  • Active communication is essential. We motivate veterans to immediately respond to our requests for documentation or clarification so that their case remains on track and delays are avoided.